Medical Billing Representative

One Lorton Building, Ledesma Street, Iloilo City, Iloilo ,, Philippines

Who we are:

Fair Trade Outsourcing™ (FTO) is a fast-growing BPO company and fair trade outsourcing center that provides impact sourcing work for companies worldwide.

Our main office is in Philadelphia, Pennsylvania with a global network of delivery centers in the Philippines, Mexico, and Ghana.

In the Philippines, we already have four centers with more than a hundred employees in each site.

Mission

We are a Fair Trade Outsourcing Center Company that delivers superior results for clients by valuing our agents, ensuring their safety, and improving their economic welfare.

Vision

We seek to reduce global poverty and economic insecurity by creating sustainable middle-class employment, eventually growing a new generation of capital owners from wage earners.

Responsibilities:

Appeal denied services to insurance agencies
Write-off unpaid claims
Mail Secondary Claims
Mail Statements for Co-pays and Patient Balances
Clean-up accounts
Process Insurance Refund Requests for an overpayment
Process Check Refund Requests from Patients work weekly reports
Assists medical offices with any patient/insurance payment questions
Achieve departmental goals for accurately submitting both paper and electronic
Insurance claims for the previous day’s treatment
Verify all demographic (spelling of names, date of birth, and the insurance carrier) information is correct
Correct insurance and demographic information if incorrect and resubmit a corrected claim within 95 days from DOS
Adheres to company, department, corporate, personnel and standard policies and Procedures
Attend all mandatory company in-services and staff development activities as scheduled
Adhere to company standards concerning conduct, dress, attendance, and Punctuality
Support company-wide quality/performance improvement goals and objectives
Maintain confidentiality of company employees and patient information
Perform other duties as assigned
Provide support as an Administrative Assistant
Communicating with clients via phone and email
Entering Data into the client system
Submission of claims, EOBs, and other pertinent billing documents
Resolve client and billing issues with client team
Accessing data points in client tools
Modifying, emailing and faxing documents

Requirements:

Health Insurance Bachelor's degree in business, health care administrative, accounting or relevant field is recommended.
A minimum of 1 year experience as a medical biller or similar role.
Must have the ability to multitask and manage time effectively.
Excellent written and verbal communication skills.
Outstanding problem-solving and organizational abilities.
Senior Level EP